This privacy policy will explain how our organization – MULTIvertentes, Formação e Tradução, Lda. – uses the personal data we collect from you when you use our website.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
MULTIvertentes collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Any personal data included in texts provided for translation
How do we collect your data?
You directly provide MULTIvertentes with most of the data we collect. We collect and process your data when you provide your consent by:
- Registering online or placing an order for any of our products or services.
- Voluntarily completing a customer survey or providing feedback via email.
- Your use or viewing of our website via your browser’s cookies.
- Providing us documents for translation containing personal data.
How will we use your data?
MULTIvertentes collects your data so that we can:
- Process your order, manage your account.
- Email you with special offers on other products and services we think you might like.
- Provide you the translated documents you order from us.
How do we store your data?
MULTIvertentes securely stores your data at secure servers, making sure access is always password protected and backups are in place.
MULTIvertentes will keep your personal data exclusively for the purpose it was collected and the corresponding necessary time period, namely:
- Data provided for recruitment purposes (without further registering in our external providers’ database): 6 months
- Data provided for enrolling in training courses: 1 year
- Data provided for registering in our external providers’ database: 2 years
- Data provided in documentation sent to us for translation: 4 years
Once these time periods have expired, we will eliminate your data by deleting the corresponding files from our records.
Marketing
MULTIvertentes would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing information, you may always opt out at a later date.
You have the right at any time to stop MULTIvertentes from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
MULTIvertentes would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request MULTIvertentes for copies of your personal data.
The right to rectification – You have the right to request that MULTIvertentes correct any information you believe is inaccurate. You also have the right to request MULTIvertentes to complete information you believe is incomplete.
The right to erasure — You have the right to request that MULTIvertentes erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that MULTIvertentes restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to MULTIvertentes’ processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that MULTIvertentes transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please
Contact us at our email: multi@multivertentes,pt
Call us at: +351 963542706
Or write to us: Rua Engenheiro Ferreira Dias, 161 – E472 | 4100-247 Porto | PORTUGAL
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
How do we use cookies?
MULTIvertentes uses cookies to understand how you use our website with the purpose of improving your experience on our website.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality — MULTIvertentes uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
- Advertising — MULTIvertentes uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We may also share online data collected through cookies with our advertising partners.
How to manage cookies
You can set your browser not to accept cookies, and you can remove cookies from your browser.
Privacy policies of other websites
The MULTIvertentes website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
MULTIvertentes keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12 August 2022.
How to contact us
If you have any questions about MULTIvertentes’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: multi@multivertentes.pt
Call us: +351 963542706
Or write to us at: Rua Engenheiro Ferreira Dias, 161 – E472 | 4100-247 Porto | PORTUGAL
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that MULTIvertentes has not addressed your concern in a satisfactory manner, you may contact the Portuguese Data Protection Agency – Comissão Nacional de Proteção de Dados (CNPD). All updated CNPD contacts can be found at: www.cnpd.pt.